Empowering people of all abilities to live an independent life
We provide inclusive and friendly disability care services in Darwin, Brisbane & Melbourne region.
OFFICE HOURS
| Monday – Friday | 9:00 – 5:00 |
| Saturday | Closed |
| Sunday | Closed |
(08) 8947 0160 / 0455 230 714
Flexible in-home and community disability care that respects your individual needs
Our friendly team of carers are highly-trained and qualified professionals with over 12 years of experience. All undergo a rigorous selection process, including reference and background checks.
Why choose us?
We work with you to design a care solution that is unique to you and ensure that your support team is a great fit in terms of personality, training and experience.
Round the clock care
Wide range of services
We partner with allied health and clinical care professionals to cater to all our participants’ needs.
Personalised care plan
OUR SERVICES
that makes us unique…
Supported Independent Living
We provide personalised one-on-one support to help you get ready for the day, look and feel best and remain independent. Our care ranges from everyday personal care to community access, meal preparation, medication management, assistance for participants’ interests, and individualised support to meet their goals. Our mission is to help our participants live comfortably and with dignity. Metanoia Rays Offer Supported Independent Living (SIL) supports at Participant’s home or in our facilities.
High Intensity Personal Care Support
Our caring and skilled professionals offer support to make our participant’s day-to-day routine attainable. We understand their needs and requirements and our services are tailored according to the participant’s goal. Metanoia Rays support staff are dedicated to promoting the care, support and supervision you require to carry out your daily needs. The high intensity daily personal activities include but are not limited to Eternal Feeding, subcutaneous injection, Urinary catheters, Complex Wound Management & Complex Bowel Care.
Implementing Positive Behaviour Support
Metanoia Rays focus on increasing the quality of life of our participant’s, by improving their skills and enhancing the independence through implementing Positive Behaviour Support (PBS) plans. Metanoia Rays aims to reduce and eliminate restrictive practices and emphasis on proactive approach.
Support Coordination
Metanoia Rays can act on behalf of the participant to put NDIS plan in place, contact organisations and community groups, and research various available options to assist the participant with an informed decision about the required services.
We also partner with a wide range of allied health and clinical care providers to ensure participant receive seamless care. Once participant NDIS plan is in place, we can take care of ongoing plan management and billing on behalf of participants, while participant retains full control of their plan at all times.
Community Access Support (Group & Innovative activities)
We understand that life doesn’t stop at the front door. Our team is passionate about helping the participant remain connected to the community and their chosen activities. Metanoia Rays provides transport and social support when participants are out of the house. Whether to visit family, attending appointments or participating in leisure activities such as sport, art, volunteering or shopping, our friendly team is there to assist every step of the way.
Respite Services
Our short-term respite accommodation is another way to help the participant get out and about the local community. For a change from the everyday environment or as a chance for carers and family to take a short break, we have bright and comfortable properties in Darwin and Palmerston to suit participant needs. During the stay, we work with the participant to maintain the routine, improve daily living skills, and help access all the community activities of participant choice.
Transportation to Participant Centred Activities
Metanoia Rays friendly staff will help participants travel safely and securely to and from work, school, shopping, appointments and other activities.